EAMic® Case Study- Keyway Industry Services

Keyway Industry Services is a technology-based service company that integrates equipment consulting and management, installation, maintenance and repair, and upgrading. 

Keyway has introduced an advanced asset management system combined with digital management software and tools to diagnose equipment health status, dig deep into equipment maintenance data, optimize equipment maintenance strategy, reduce internal maintenance operation cost, make equipment maintenance to data, intelligent and professional development, and provide value-added maintenance service solutions for the manufacturing industry. 

As the business grows, more and more customer assets to service. To stay competitive, the solution of managing client assets through excel and phone is no longer feasible. In particular, the closed-loop management of the process from the customer initiating a repair request to the completion of the repair could not be effectively monitored, nor could it provide a convincing service report for the customer. Many preventive maintenance services are also often not systematically recorded and presented to customers. 

Through a 4-week implementation, the EAMic® standard suite was integrated into the existing system to create a customer-centric, one-stop maintenance management service center. To know more about our IT asset management software.